Software

본문 바로가기

Customer Support

The number of network users that can simultaneously connect is 32. 

The number of network users that can simultaneously connect in a stable condition is 5. 


What is the daily data usage when accessing the mobile app (based on 16-channel device)? 

125k per second * 3600 (60 seconds * 60 minutes) * 24 hours = 10,800,000k (10.2996826171875 Gbyte) => 10GB used  


1) As per the network resolution policy,

  when connecting to a different network in 1-channel mode, the split-screen resolution specification size will be shown as

  1920*1080 on the original network for the corresponding channel. (The Network Bandwidth Policy: Variable Bit Rate (VBR))


2) When displaying a single screen with multiple users viewing different channels, 

  the output resolution for the first and second users will be 1920*1080, 

  while 960*540 for the third user.


3) When viewing a live screen on a mobile app,

   our network live resolution policy remains 

   consistent across both mobile and client platforms.

 

To view the camera's video, you can register the internal and external IP values as the RTSP address in the VLC program. 

       

Go to Menu > Settings > Network > RTSP, check the “Enable RTSP service” option, and set the default port value to 8554.


e.g., rtsp://192.168.0.50:8554/live_01


1) To view the camera's video, you can register the internal IP values as the RTSP address in the VLC program. 

CH01.CH01.rai => Voice data of ch01 (information)

CH01.CH01.ras => Voice data of ch01 (streaming)

CH01.CH01.rmi => Image data of ch01 (information)

CH01.CH01.rms => Image data of ch01 (streaming)

Profile.pii / Profile.psi => The POS profile data text is backed up together with the recorded data to ensure identical reproduction in RMS. 



Deleting the CMS folder from the image registry path and then reinstalling it can resolve the issue.


Solution: Deleting the CMS folder from the image registry path and then reinstalling it can resolve the issue. (If this occurs in the regular version, not ktt CMS-Pro, the folder that needs to be deleted is different.

         You should remove the folder corresponding to the installation model name).

1) The minimum recommended specification for NETUS-Pro is an Intel Core i5-7600 (3.5 GHz or higher), 

   whereas the recommended specification is an Intel Core i7-7700 (3.6 GHz or higher). 

   RAMcard: 16GB, VGA: NVIDIA GeForce GTX 1080Ti


2) For Intel CPUs, Xeon CPUs are known for their exceptional stability and performance, 

   while the cores suitable for general office use encompass i3, i5, and i7 from various generations. 

Go Task Scheduler > Task Scheduler Library > Import Task > General, Triggers, Actions, Conditions, Settings (create a new task). 

Then, right-click on the item you want to run. 

In [Settings]-[Network]-[Bandwidth], adjust the image resolution from CIF to either 720p or 1080p, then save the changes.

Search
게시판 전체검색
All Menu